On Aug. 13, IBM and Unica Corporation announced they had entered into a definitive agreement for IBM to acquire Unica, a leading provider of marketing software solutions that focuses on streamlining marketing program development, execution and management to achieve improved marketing effectiveness. The acquisition is valued at approximately $480 million, or $21 per share, and is subject to approval by Unica shareholders. According to Aberdeen’s research, this acquisition comes at a time when organizations are looking to automate some/all of their marketing process and campaigns.

Syndicated via RSS From: http://www.crmbuyer.com

Get free white papers delivered direct to your inbox from IT Knowledge Hub! Register now for cutting edge webcasts, reports, and white papers in your area of expertise.

The U.S. government spends $80 billion annually on information technology. The U.S. General Services Administration is directly involved in nearly 25 percent of federal IT procurement activities through its Schedule 70 acquisition program, including nearly $9 billion directly for information technology investments. GSA has emerged as a leader in guiding federal investments for information technology, a role that has been enhanced with its responsibilities for implementing the Obama Administration’s “Open Government” initiative.

Syndicated via RSS From: http://www.crmbuyer.com

Get free white papers delivered direct to your inbox from IT Knowledge Hub! Register now for cutting edge webcasts, reports, and white papers in your area of expertise.

Since we started testing our Siebel 7.8 application under Windows 7 and with Internet Explorer 8, we’ve noticed that, when using the Siebel Web client, the Internet Explorer processes remain running after we close the browser.

Sometimes several dozen iexplore.exe session were found running. No need to tell you that this affects the performance of the pc.

With the following command you it is possible to kill all Internet Explorer processes at once.

Mind you that any open IE windows will be killed as well.

taskkill /fi “IMAGENAME eq iexplore.exe” /f

Syndicated via RSS From: http://siebelconsultant.net

Get free white papers delivered direct to your inbox from IT Knowledge Hub! Register now for cutting edge webcasts, reports, and white papers in your area of expertise.

About the easiest way for companies to dip their toes into the social media waters is the blog. There are few technical burdens to setting them up, the time needed to create posts can flex with the workloads of the assigned writers, and they can become a conduit for customer conversations through the comments section. So every business is leaping eagerly into blogging. Right? Well, not exactly. There are a couple of things holding businesses back. First, as an editor, I’m painfully aware of how terrified some people are of “writing.”

Syndicated via RSS From: http://www.crmbuyer.com

Get free white papers delivered direct to your inbox from IT Knowledge Hub! Register now for cutting edge webcasts, reports, and white papers in your area of expertise.

We recently released a very cool integration between Microsoft Word and Microsoft Dynamics CRM, and we are really excited to share information about it. In summary, our proprietary Word-to-CRM integration allows users to:

• Build Word document templates that can load data from Microsoft Dynamics CRM
• Once the data is loaded, users can edit their data in Microsoft Word and then save their changes back to Microsoft Dynamics CRM

This Word-to-CRM integration allows users to take advantage of the full word processing capabilities of Word, but still allow them to store and save the data back into CRM. We use this tool internally for our project charter, specifications, etc. but we also have clients using it for documents like leases, approval letters, quotes, legal notifications, etc. This tool fits in perfectly with many different XRM development stories, and it can support both on-premise AND Microsoft Dynamics CRM Online deployments (of course).

To help show you how the Word-to-CRM integration works, we put together a short 3 minute screencast demo:

Please contact us if you want to learn more about this Word-to-CRM integration!

Syndicated via RSS From: http://blog.sonomapartners.com/

Get free white papers delivered direct to your inbox from IT Knowledge Hub! Register now for cutting edge webcasts, reports, and white papers in your area of expertise.